Button & Sprung Review Summary

Button & Sprung is a UK-based bed and mattress maker that specializes in handmade, customizable products using natural materials. It generally serves a niche market focusing on craftsmanship and sustainability. While the brand tends to earn positive reviews for product quality and service, it may face limitations related to delivery times and geographic coverage.

Highlights

  • Suitable for UK customers valuing natural, customizable bedding
  • Offers beds, mattresses, divans with fabric and feet choices
  • Trade-off between quality customization and 4-6 week delivery plus limited delivery area
  • Overall solid performance with a 4.5/5 rating

Within the broader bed and mattress sector, there are alternatives with faster delivery or wider availability but often less focus on bespoke craftsmanship. For a balanced understanding, consider the Button & Sprung review among other sources when comparing options.

About Button & Sprung

Finding quality beds and mattresses that use natural materials and offer customisation is a challenge for many UK consumers. People often struggle with limited options that meet their specific style and comfort needs while avoiding synthetic fillings. Delivery times and assembly can also complicate the buying experience.

About Button & Sprung

Button & Sprung is a British company specialising in handmade beds, mattresses, divans, and storage beds. It operates primarily online and through its London showroom, focusing on sustainable, natural fillings and personalised fabric choices. The brand sits within a niche market, offering made-to-order products crafted by skilled teams in Poland.

The company benefits from strong customer feedback with high website and Trustpilot ratings. It offers a 10-year product guarantee and a 100-night trial period for returns or exchanges. Delivery and assembly are handled in-house within a 65-mile radius of the showroom, emphasising a well-supported customer journey.

Button & Sprung is well suited for UK buyers valuing craftsmanship and natural materials over quick delivery. The trade-off involves a 4-to-6-week wait and limited free delivery zones. For a thorough assessment, see our Button & Sprung review covering pros and cons in detail.

Other opinions about Button & Sprung

Opinions and insights gathered from trusted review articles and authoritative websites covering Button & Sprung.

Review by trustpilot.com trustpilot.com
“The company’s offerings include a wide variety of fabrics and colors with reliable delivery times better than larger stores.”

Button & Sprung Furniture Overview

Button & Sprung is a British company specializing in handmade beds and mattresses. It operates primarily within the United Kingdom and is owned by Black Sheep Corporation Limited. The brand focuses on producing customizable bed frames and mattresses using natural materials and crafted by skilled teams based in Poland.

The company follows a direct-to-consumer business model, selling made-to-order products through its official website and a showroom located in London. Delivery and assembly are handled by two-person teams within a limited geographic range, generally up to 65 miles from the showroom. All products comply with standards set by the National Bed Federation.

This Button & Sprung review highlights its niche market position as a boutique specialist offering sustainable and natural bedding solutions. The product range includes beds, mattresses, divans, and storage beds with customizable fabric and feet options. Lead times are typically 4 to 6 weeks, reflecting the handcrafted nature of the products and regional delivery limitations.

Button & Sprung Review

Button & Sprung is a UK-based company specializing in handmade beds and mattresses. The brand focuses on craftsmanship, natural materials, and customizable options to meet varying customer needs. It emphasizes quality and sustainability in its product range. Customers benefit from a personalized approach through its showroom and online platform.

Button & Sprung Review
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The company offers a variety of beds, mattresses, divans, and storage beds designed with natural fillings and custom fabric choices. Its products are made to order and delivered with professional assembly service in specified areas. Button & Sprung occupies a boutique position in the mid to premium furniture market, appealing to those valuing durability and bespoke design.

Button & Sprung Highlights

  • Handmade beds and mattresses
  • Natural and sustainable materials
  • Custom fabric and design options
  • Professional showroom and delivery service
  • Strong customer satisfaction

Button & Sprung Burdock Double Bed Frame Review

The Burdock Double Bed Frame is an upholstered bed designed with clean, simple lines, suitable for those seeking a natural material and handcrafted option for their bedroom. It fits well in home bedrooms where understated elegance and customization are preferred.

Button & Sprung Burdock Double Bed Frame Review
Image:buttonandsprung.com

This mid to premium segment bed frame offers durable construction and allows customization of both fabric and feet styles, supporting bespoke bedroom configurations. The bed frame is handmade and available with a choice of Beech, Oak, Walnut, or Ebony Shark's Tooth feet.

The product comes with a 10-year construction guarantee and is made to order, with an estimated delivery time of 4 to 6 weeks. Priced at £695 GBP, it includes free delivery and assembly within a 65-mile radius of the showroom.

Button & Sprung Burdock Double Bed Frame

Price £695 • buttonandsprung.com

Button & Sprung Camelia Double Bed Frame Review

The Camelia Double Bed Frame features traditional Regency design combined with modern handcrafted quality, ideal for those who prefer classical styles and natural materials.

Button & Sprung Camelia Double Bed Frame Review
Image:buttonandsprung.com

This mid to premium bed frame offers customization options for fabrics and feet, providing tailored comfort and style suitable for UK bedrooms.

It includes a 10-year construction guarantee and is made to order with an expected delivery time of 4 to 6 weeks. The price is £1195 GBP.

Button & Sprung Camelia Double Bed Frame

Price £1,195 • buttonandsprung.com

Button & Sprung Drysdale Double Mattress Review

The Drysdale Double Mattress features a 2,475 spring pocket system combined with natural wool, cotton, and hemp fillings, offering medium-soft support and breathable, chemical-free comfort. It is designed for those preferring natural materials in their bedding.

Button & Sprung Drysdale Double Mattress Review
Image:buttonandsprung.com

Handmade and positioned in the mid-market segment, this mattress comes with a 10-year guarantee and is delivered rolled for easier handling. It must be rotated periodically as it is single-sided.

This product is made-to-order with an estimated delivery time of 4 to 6 weeks in the UK. Priced at £645, it balances natural materials and quality craftsmanship with a longer delivery timeframe.

Button & Sprung Drysdale Double Mattress

Price £645 • buttonandsprung.com

Button & Sprung Pros & Cons

Button & Sprung offers high-quality handmade beds and mattresses with natural, chemical-free fillings and a strong emphasis on customization options including fabrics and feet. Their products come with a 10-year guarantee and a 100-night trial period, supported by free delivery and assembly within a 65-mile radius of their London showroom. Customers frequently highlight the comfort and attentive service they receive, reflecting the brand’s focus on craftsmanship and customer care.

However, buyers should consider the longer lead times of 4 to 6 weeks for delivery, as well as the limited free delivery area which may incur extra charges for remote UK locations. Warranty coverage is shorter and more limited for clearance items, and some customers have reported occasional issues with the delivery assembly service. These factors suggest that while the brand excels in quality and customization, there are practical constraints related to service and logistics.

What’s good
  • High-quality handmade beds and mattresses
  • Natural chemical-free mattress fillings
  • Customizable fabrics and feet options
  • 10-year product guarantee
  • 100-night trial with free returns or exchanges
  • Free delivery and assembly within 65 miles
  • Positive customer feedback on comfort and service
Watch-outs
  • Long delivery lead times of 4 to 6 weeks
  • Limited free delivery area with extra charges
  • Shorter warranty on clearance items
  • Occasional gaps in delivery assembly service

Button & Sprung Customization and Ordering

Button & Sprung operates a made-to-order business model allowing customers to personalize beds and mattresses by selecting fabrics, feet styles, and mattress fillings. This approach creates bespoke products tailored to specific bedroom sizes and styles while supporting natural and sustainable material choices. Customers can choose from multiple fabric and wood feet options for beds, and the mattress fillings exclude foam, glue, and chemical flame retardants. The company offers free fabric samples delivered the next day to assist customers in their selections.

Ordering involves a delivery lead time of approximately 4 to 6 weeks. Professional assembly is provided within supported geographic areas to ensure proper setup. Each bed frame is hand-built and covered by a 10-year guarantee, emphasizing craftsmanship and durability. The process facilitates a tailored and high-quality purchase experience for customers within the UK delivery range.

Button & Sprung Customer Support Structure

Button & Sprung provides customer support through several channels focusing on order management, delivery, returns, warranty, and product care. Customers can reach out via phone at 03333 201 801 or email at [email protected]. Additionally, online resources such as fabric care guides are available to assist customers with their needs.

Support highlights include a 100-night free trial for mattresses and beds and accessible help materials on their website. While live chat support is not offered, the company addresses key customer concerns efficiently within standard working hours. Support is designed to cover essential topics including shipping, returns, billing, warranty, and technical issues.

Button & Sprung Return Policy

Button & Sprung provides a 100-night trial period during which customers can return or exchange beds and mattresses. This policy allows customers to try products risk-free and returns are accepted without any restocking fees for standard items. The products must be in a returnable condition to qualify for returns within this timeframe.

Policy details include a 100-night return window, no fees for standard returns, and specific conditions for product eligibility. Clearance items are excluded from the full refund policy and have limited return and warranty options. Customers should be aware of these exclusions when purchasing clearance goods.

Button & Sprung Shipping and Delivery Information

Shipping is available within the United Kingdom, primarily covering areas within approximately 65 miles of the London showroom. Deliveries are handled by two-person teams who provide free assembly services within this range. Remote Highlands and island locations are excluded from free delivery coverage.

Delivery timelines range from 4 to 6 weeks after order placement. Additional charges apply for deliveries outside the specified free delivery radius. No specific tracking information is provided for shipments.

Button & Sprung Warranty

Button & Sprung offers a 10-year product guarantee that covers the construction quality of their beds and mattresses. This warranty applies specifically to the structural integrity and manufacturing standards of the products. Customers can be assured that the core build is protected under this guarantee for a decade.

The warranty does not cover fabric wear and tear, and clearance items have a more limited warranty of one year. These limitations mean that fabric condition issues and clearance products are not eligible for the full 10-year coverage. Customers should consider these exclusions when making a purchase.

Contact Button & Sprung Support

Customers can contact Button & Sprung support by phone or email for assistance with orders, shipping, returns, warranties, and technical questions. Additional help resources including fabric care guides are available on their website.

For any support needs, customers are encouraged to reach out using the available contact methods. The team is ready to assist with any inquiries related to their products and services.

Where to buy Button & Sprung?

Button & Sprung products are officially available through their website, where users can create accounts, access customer support, and review clear policies on returns and warranties. Visitors may also explore the London showroom, though stock and service experiences can differ from online purchases. When buying via buttonandsprung.com, customers should expect a made-to-order process with delivery and assembly within a specified radius, acknowledging that some delays or regional limitations might apply compared to other retail or marketplace options.

Conclusion of Button & Sprung reviews & ratings

The brand holds a notable place in the UK bed and mattress market by offering handcrafted products that focus on natural materials and customization. Strengths include a wide range of fabric options, sustainable fillings, and a direct-to-consumer model that supports close customer engagement. More details are available on buttonandsprung.com, reflecting its commitment to quality and care.

Those interested can explore options and features thoughtfully through user feedback and product descriptions without pressure. It is useful to revisit the Button & Sprung review for a balanced view when considering these beds and mattresses in context. This approach helps maintain confidence through informed consideration.

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.